freak-uently asked questions
what makes rotten different?
Developed in our laboratory by the infamous Dr. Rotten, our gummy worms are made with 60% less sugar so they won’t turn your guts into goo.
Did we mention these little grubs are sickeningly delicious? Go on, give ‘em a slurp! We promise you’ll have one smell of a time!
DOES IT ACTUALLY TASTE GOOD?
You bet! Freaks are notoriously picky eaters, which is why we’ve packed our worms full of sickeningly delicious fruity flavor.
HOW DO YOU USE LESS SUGAR?
Rotten Gummy Worms are made with an innovative new ingredient called allulose. Allulose is a naturally occurring sweetener found in foods like raisins and figs that tastes sweet but doesn't act like sugar in your body, which means no more crazy blood sugar spikes!
We proudly don’t use any artificial sweeteners or sugar alcohols in our products - those things are nasty.
does rotten use any nasty ingredients?
Freaks only eat the best which is why we packed Rotten with premium, better for you ingredients.
Rotten doesn't use any artificial ingredients: no dyes, no artificial sweeteners, and no high fructose corn syrup!
HOW DO I FEED MY FREAK?
Ah, excellent question! First, gobble down your worms. Within minutes, a small creature should come wriggling out of your esophagus. Do not freak out – that’s just your freak! Stay calm and please report back with any photographic documentation of your findings.
Warning: potential side effects of feeding your freak may include a neon tongue and/or uncontrollable spewing of slime.
WHERE CAN I BUY ROTTEN?
You’re looking at it, grubby! Let the slime-filled shopping spree begin! Shop here.
Our products are also sold on Amazon, and if you want to find Rotten in the real world just go to one of these stores.
are rotten products gluten-free?
Yes! All of our ingredients are 100% gluten-free.
are rotten products vegan?
Rotten Gummy Worms are made with gelatin. But, we’re always developing new products in the laboratory. Are you interested in seeing some vegan options? Let us know at hello@eatrotten.com!
What is the shelf life of Rotten products?
18 months. Make sure to check the best by date on your bag for the most relevant information.
Can I purchase Rotten wholesale?
Yes, please contact sales@eatrotten.com and our clones will sort everything out.
How can I track my order?
Once your order ships you’ll receive an email with tracking information.
You can also log into My Account and find the tracking link there.
Can I change my mailing address or the items in my order?
If we've already sent you a tracking number, your best bet is to reach out
directly to the carrier and request an address change. If you recently
placed your order, just shoot us a note to hello@eatrotten.com and we will do our best to make the change before your product ships out!
My order was lost or damaged, what can I do?
Aaaaauuuuggggghhhh! Send an email to hello@eatrotten.com with a
description of what happened and our clones will get everything sorted out.
Do you ship outside the US?
Not quite yet! At this time we only ship within the United States, but we’re hoping to expand soon. Stay tuned for more information.
How long will it take to get my order?
*Due to high demand, some orders may ship in 5-10 business days. Thank you for your patience!* Please allow 1-2 days for order processing and an additional 2-7 business days for shipping.
Can I return/exchange my order?
Given that Rotten is a perishable food product, we unfortunately cannot accept returns at this time. If you’re not fully satisfied with your order, please contact us at hello@eatrotten.com and our clones will do everything in their power to make things right
How does a Slimescription™ work?
A Slimescription™ is a commitment-free way to receive your worms on a regular basis without having to reorder every time you need to Feed Your Freak. Plus, you'll save 20% on every order. You just can’t beat that value! Learn more here!
How do I manage my Slimescription™?
Log into My Account and click on Manage Subscription. From there you can update your shipping information, edit your subscription quantity and frequency, or cancel your subscription (but come on… why on earth would you ever do that?!)
